PURCHASES MAY BE RETURNED WITHIN 7 DAYS OF DELIVERY SUBJECT TO THE FOLLOWING:
- The customer must contact RXtreme Trading Pty Ltd and request a Return in writing within 7 days from the delivery date of their order, which date shall be determined by RXtreme Trading Pty Ltd designated couriers’ delivery report.
- The product must be returned in its original condition & packaging, unused and NOT damaged.
- All accessories, manuals & labels must accompany the return and in the original box / packaging.
- Items that have been assembled may incur a restocking/ handling charge
- Orders will need to be shipped back at your own expense if the product is not damaged from the factory. Upon inspection if it is a factory fault then we will gladly discuss a shipping arrangement with you.
- Original delivery, assembly, freight and shipping charges are not refundable.
- The returned items will be refunded after inspection upon our receipt of the product.
- Customers will be refunded by an Electronic Transfer within 10 days of original delivery, assembly, freight, shipping, restocking fees and any handling charges.
- If you want to exchange it for a different item, you will need to return the original item and place a new order.
- Special orders or custom manufactured items are not refundable
For more information, please contact us on …
roger@rxtreme.co.za
shamila@rxtreme.co.za